FAQ


Are you a factory or a trading company?

We are a factory and can export independently.

What are your trading terms?

1) Lead Time: Normally 30-35 days after receiving deposit.
2) Payment Terms: T/T (bank transfer), 30% deposit, 70% balance before shipment.
3) Price Terms: FOB, CNF, and CIF.
4) Sample policy: Samples are always available for each model. Samples can be ready within 7 days upon receiving the sample payment.
5) Departure Port: Xiamen. We can adjust according to your needs.

How does your factory ensure quality control?

In our factory, we perform the following procedures to ensure quality and optimal performance:
Incoming material control: our chemical raw materials are purchased from world famous brands, including DOWS, Basf and Air Products. We also do incoming inspections on all of our tire and wheel materials. 
Inspections during production and after production on all of our products.
After the tires are assembled, our testing includes side impact crash testing, rolling drum testing and bump testing to ensure the product’s quality and safety.

Can my logo or brand be printed on the product?

Yes, OEM and ODM are both available upon request. For our polyurethane  tires, we can print your brand on the tire and the rim. For our foam-filled tires, we can print your brand only on the rim. In order to do so, we will need to create a custom mold, so a mold fee will be incurred and production time will be increased.

I like your design, but could not find the model I’m looking for in your product catalog. Are custom sizes available?

Yes, we can produce custom sizes of the tire you need. You will be required to pay for the production of the mold, but for every 10,000 pieces ordered, the fee for one mold will be refunded to you (20,000 pieces, 2 molds refunded, etc).

Can I design the packaging for my products?

Yes, packaging can be printed with your logo and in your local language.

What about the lead time for samples and mass production?

For a regular sample, we can send it out within 7 days. 
For mass production of polyurethane tires we can ship within 25 days if the mold is already available. If the mold needs to be specially made, we can ship within 35 days.
For foam filled tires, our average production time is 20-25 days if the required rubber tires are available. If the rubber tire need to be specially made, we can ship within 45-60 days.

How are your products packaged?

Generally we use 5-layer carton on the plywood pallet with plastic wrap surrounding it. We can alter the packaging as per your specific requirements.

Can you produce according to my samples?

Yes, we can produce as per your original samples or technical drawings. We can build the molds as per your requirements.

What testing do you perform on the tires during and after production?

We perform the following six tests:
Running Test;
Resilience Test;
Static Load Deformation Test;
Static Recovery Test;
Side impact;
Runout Check;
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